Almost every business will get negative feedback online at one time or another. Some industries attract it more than others. Unhappy customers are more likely to leave negative feedback on your social media than they are to tell you Continue reading →
If you’re not familiar with Google Alerts, it’s time you became acquainted. Google Alerts will scan the web for words and phrases of your choosing and email you alerts, when the defined words and phrases are used.
With such a large amount of Australians using social media, it’s hard to escape. Most people agree that having social media for your business is a must. But is your social media any good? Social media is certainly a Continue reading →
Once upon a time we were careful with our personal information. Our birthday celebrations were limited to those that celebrated with us and we had no need to share our relative’s photos to a wide audience. In this day and Continue reading →